How we deliver our services and what to expect after purchasing.
This Delivery Policy explains how LovelySEO delivers all services. All services provided by LovelySEO are digital professional services. No physical goods are delivered.
LovelySEOEvery service LovelySEO provides is delivered electronically. There are no physical deliverables. Deliverables include:
| Service | First delivery | Ongoing cadence |
|---|---|---|
| SEO Strategy & Audit | 5-7 business days from access granted | One-time |
| Local SEO Domination | GBP optimisation: 5 business days | Monthly report, week 1 |
| E-Commerce SEO | Audit & plan: week 1 | Monthly optimisation + report |
| Content Marketing Engine | Briefs: week 1; articles: week 3 | 4 articles per month |
| Google Ads Management | Campaigns live: 7-10 business days | Ongoing + monthly report |
| Reputation & Reviews | System live: 5 business days | Monthly report, week 1 |
Within 1 hour of successful payment, you will receive an automated confirmation from Stripe with a payment receipt.
Within 1 business day, the LovelySEO team will send you an onboarding questionnaire and instructions for granting account access. Completing the questionnaire promptly speeds up the start of work.
Work begins within 3 business days of receiving your completed onboarding questionnaire and the required account access. Delays in providing access will shift the start date accordingly.
Reports are delivered as PDF files to your registered email. Where ongoing collaboration benefits from it, we use shared Google Docs instead. Monthly reports arrive in the first week of each calendar month.
Articles are delivered as Google Docs. If you prefer direct publication to your CMS, we can handle that with appropriate access. Publication format is agreed during onboarding.
Technical recommendations are documented as specific implementation instructions. We can implement directly with CMS access, or deliver written briefs for your developer. Either approach works.
Delivery may be delayed in cases of:
Where delays are within our control, we will notify you within 2 business days and provide a revised delivery timeline.
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