These terms govern your use of LovelySEO services. Please read them carefully before purchasing.
These Terms of Service constitute a legally binding agreement between you ("Client") and LovelySEO ("we," "us," "our"). By purchasing or using our services, you agree to be bound by these Terms. If you do not agree, do not purchase or use our services.
LovelySEOLovelySEO provides digital marketing services including local SEO, e-commerce SEO, content marketing, Google Ads management, SEO audits, and reputation management. All services are delivered digitally. No physical goods are provided.
The scope of each engagement is defined by the service or package selected at purchase, as described on our website. Changes to scope require written agreement from both parties.
All prices are in US Dollars (USD). Prices are inclusive of our management fees. For Google Ads clients, advertising media spend is billed directly by Google to your own payment method and is not included in our fee. Prices may be updated for new engagements with 30 days notice. Existing retainer pricing is fixed for the engagement duration.
Monthly retainers are billed in advance on the same calendar day each month. Payment is processed through Stripe. We do not store payment card information on our servers.
If a payment fails, we will notify you within 2 business days. If payment remains outstanding after 10 calendar days, we may suspend services until the balance is settled. Services suspended for non-payment for more than 30 days may be terminated.
All retainer services (Local SEO, E-Commerce SEO, Content Marketing, Google Ads, Reputation Management) require a minimum three (3) month commitment from service commencement. One-time services (SEO Audit, individual add-ons) have no minimum commitment.
After the minimum period, either party may terminate with thirty (30) calendar days written notice sent to the contact email on record. Services and billing continue through the end of the notice period.
Termination during the minimum commitment period does not relieve the Client of payment obligations for the remaining minimum period. No refunds are issued for the remaining minimum commitment term.
You agree to:
Upon full payment, all content, reports, and documentation specifically created for your engagement become your property. You may use, modify, and distribute these materials freely.
Our methodologies, processes, templates, software tools, and frameworks remain our exclusive property and are not transferred to the Client.
We do not and cannot guarantee specific search engine rankings, traffic volumes, or revenue outcomes. Search engines are operated by third parties and change frequently. We commit to professional-quality execution of services as described, but not to specific measurable search outcomes.
Our total liability for any claim arising from this agreement shall not exceed the total fees paid by you to us in the three (3) months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages.
You warrant that you have the authority to enter into this agreement, that your website and materials do not infringe third-party intellectual property rights, and that your business complies with applicable laws.
We warrant that we will perform services with professional skill and care consistent with industry standards.
These Terms are governed by the laws of the State of Indiana, USA. Any disputes shall be resolved through good-faith negotiation first, then binding arbitration in Allen County, Indiana, under the rules of the American Arbitration Association.
We may update these Terms at any time. Material changes will be communicated to active clients by email at least 14 days before taking effect. Continued use of services after the effective date constitutes acceptance of updated Terms.
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